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Shipping and Delivery

✨Most of our products are handcrafted with love—that’s why our processing time is 5–10 business days. We take this time to ensure every piece meets our consistent high standards, so you receive a product that’s as close to perfect as possible.
✨Please note: Due to the nature of handmade craftsmanship and natural materials, slight variations (e.g., in texture, stitching, or minor details) are inevitable—no two pieces are identical! These subtle differences are what make your item truly one-of-a-kind. Rest assured, we strive to maintain the highest quality control, and we sincerely appreciate your understanding and support.
✨Delivery times vary by destination and typically take 7–15 business days. Thank you for your patience—we promise the wait will be well worth it when you hold your unique handmade treasure!
✨If you find your address is not listed as a shipping destination during checkout, please reach out to us via WhatsApp or email immediately. We’ll promptly add your region to our global shipping list to ensure a seamless shopping experience for you.

Return & Refund Policy

✨We hope that every product you purchase is something you truly love from our website, if you’re not happy with your purchase, we offer a 14-day return policy from the date of delivery—your satisfaction is our top priority!
✨To ensure a smooth return process, please note:
1. Take clear photos of the product and its original packaging to confirm they’re in unused, undamaged condition.
2. Share these photos along with your order number via email or WhatsApp. We’ll review your return request within 1–3 business days and get back to you promptly.
3. For returns not due to product quality issues, the return shipping cost is the responsibility of the buyer. Please choose a trackable and safe shipping service—this helps us process your refund as soon as we receive the returned item.
4. Once we verify the returned product meets our requirements, we’ll initiate your refund within 3–7 business days. The funds will be credited back to your original payment method. Thank you for your patience during this process!
✨At Blisspinch, we hope every piece you choose brings genuine joy. To honor your support, we’re constantly refining our craftsmanship and launching new designs—we can’t wait for you to find your perfect match among our whimsical, one-of-a-kind bag charms!

How to Care for Your Blisspinch Plush Bag Charm?

To keep your cozy plush charm looking soft, fluffy, and charming for longer—follow these simple care tips, tailored to protect its handmade quality and delicate details:
🧼 Gentle Cleaning Methods
Spot Cleaning (Recommended)For small stains or dust: Dampen a soft cloth with mild soap (or baby shampoo) and lukewarm water. Gently dab the dirty area—avoid rubbing vigorously (this prevents fabric pilling or damage to stitching). Pat dry with a clean towel and let it air-dry completely in a well-ventilated area (away from direct sunlight or heaters).
Hand Washing (For Deep Cleaning)If the charm needs a full clean:
Fill a basin with lukewarm water and a small amount of mild detergent (gentle on fabrics, no bleach or fabric softener).
Submerge the charm gently and soak for 5–10 minutes.
Gently squeeze (do not wring or twist!) to remove dirt—twisting can break stitching or deform the plush.
Rinse thoroughly with clean lukewarm water until no soap residue remains.
Press out excess water with a towel (wrap the charm in the towel and gently squeeze) and lay flat to air-dry fully.
⚠️ Important Don’ts
No Machine Washing/Drying: The agitator in washing machines and high heat from dryers will damage stitching, flatten the plush, or cause accessories (e.g., beads, sequins, metal details) to fall off.
Avoid Harsh Chemicals: Bleach, strong detergents, or alcohol-based cleaners can fade colors or weaken the fabric.
Don’t Iron or Bleach: High heat will melt or deform the plush material.
Don’t Submerge Electronic Parts: If your charm has LED lights or sound components, keep them away from water—only clean the plush exterior with spot cleaning.
💡 Pro Tips
Air-dry completely before reattaching to your bag—moisture trapped inside can cause mold or odors.
Brush the plush gently with a soft-bristled brush after drying to restore its fluffy texture.
For charms with removable accessories (e.g., beaded tassels), detach them before cleaning if possible.
With proper care, your Blisspinch plush charm will stay cozy and cute, accompanying you on every adventure! 🧸